Customer Service & Support

HaB Direct prides itself in supplying the highest quality products, backed up by unrivalled after sales service and support.

ISO Accreditation

ISO Accreditation

HaB Direct is committed to maximising customer satisfaction by providing impartial advice on what is appropriate for the customer regarding their equipment and consumables requirements, taking into account any regulatory conditions.

To maintain this top class service it is our policy to work to the principles embodied in ISO9001:2008, an accreditation that we have held proudly for years.

Contact Us 

Our team of dedicated advisors, fully trained service and installation technicians are on hand to answer your queries. If you do have any questions we would be very happy to help.

Please either Contact Us by completing our online form, or: 

  • General Enquiries Tel: +44 (0)1926 816100
  • Service & Returns Tel: +44 (0)1926 816110

A telephone answering machine is available out of hours

Business Hours

  • Open: Monday - Friday 9am - 5pm GMT (excluding Bank Holidays)
  • Closed: Saturday and Sunday (and Bank Holidays)

Industry Support

HaB Direct represents quality branded products and equipment for fitness testing, cardiopulmonary exercise testing (CPET), biomechanics in sport, lung function, vital signs, sports injury and physio room, respiratory care, body fat and body composition, blood analysis and urine analysis, heart rate monitors,scales and height measures, treadmills, fitness equipment for strength and conditioning, anatomical models and fitness posters.

Industry Support

Supplier to industry and market sectors

  • Private Individuals - Supplier of home fitness equipment and products to private individuals who demand a high standard of quality
  • Educational - Supplier to schools, colleges, universities etc including: Sheffield Hallam University; Brunel University; Redbridge Sports College; Queen Elizabeth Sports College; South Craven School - and more
  • Civil & Defence Services - Supplier to the armed services, police, prisons, healthcare sectors including: Merseyside Police; Derbyshire Fire Service; Queens Medical Centre; Olympic Medical Institute – and more
  • Commercial Health, Fitness & Sports - Supplier to health & fitness clubs, leisure centres, sports clubs – professional and amateur etc including: Leicester Tigers RFC; Chelsea Football Club; Saracens Rugby – and more
  • Sports Associations - Supplier to Sports Associations including: National Badminton Centre; English Institute of Sport; British Rowing; British Surfing – and more
  • Fitness Professionals - Supplier to thousands of registered Fitness Professionals throughout the country

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